This unit introduces you to the importance of business and communication systems which contribute to the success of a business, in achieving its objectives. In particular, you will consider how ICT systems affect the way people work and how they can potentially improve communication both internally and externally. You will be encouraged to consider not only the benefits of ICT in the workplace, but also the potential risks relating to the health and safety of staff and the security of data.
You will learn about:
Administration: This section introduces candidates to the importance of administration and how it supports the main functions of a business from its initial setting up to ensuring its continued survival and growth when faced with increasing competition.
Human Resources: This section introduces you to the importance of people in helping businesses achieve their objectives. In particular the importance of recruiting, retaining and rewarding staff, and providing a safe working environment.
Communication: This section provides you with an understanding of the structure and importance of communication systems in meeting the aims and objectives of business.
Revision for unit 8
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